Thank you for shopping with QIANJINGXIANG NETWORK TECHNOLOGY CO., LIMITED! We are committed to providing a smooth and efficient shopping experience. Please review our shipping policy below:
1. Shipping Methods & Carriers
We offer a variety of shipping options to suit your needs. Our trusted carriers include:
- USPS
- FedEx
- UPS
- DHL
- And other reliable carriers
You can choose your preferred shipping method at checkout, based on the available options in your region.
2. Free Shipping
We are pleased to offer FREE SHIPPING on orders over $100 within select regions. This offer applies automatically at checkout when your order meets the minimum requirement.
3. Shipping Timeframes
- Domestic Orders (U.S.): Shipping typically takes 3-7 business days for standard delivery, depending on your location and selected shipping method.
- International Orders: Delivery times for international orders vary by destination, generally ranging from 7-14 business days. Please note that international shipments may be subject to customs processing, which can lead to delays.
4. Order Processing
Orders are typically processed within 1-2 business days after payment has been confirmed. Orders placed on weekends or holidays will be processed the following business day.
5. Shipping Charges
- Shipping charges will be calculated based on the shipping method selected at checkout and the delivery destination.
- Orders over $100 qualify for free standard shipping within applicable regions.
6. Tracking Your Order
Once your order has been shipped, we will send you a confirmation email with tracking details. You can use the provided tracking number to monitor the status of your shipment through the relevant carrier’s website.
7. International Shipping
We currently offer international shipping to many countries. Please be aware that international shipments may be subject to customs duties, taxes, or fees that are the responsibility of the recipient. The amount of any additional charges will vary depending on your country of residence.
8. Address Issues
Please ensure that your shipping address is accurate and complete. We are not responsible for delays or misdeliveries resulting from incorrect or incomplete address information. If you notice an error in your shipping address, please contact us immediately at [email protected].
9. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us right away. We will work with the carrier to resolve the issue and ensure that you receive your order or a refund, as necessary.
10. Free Returns
We also offer FREE RETURNS on eligible items. Please refer to our Returns Policy for more information on how to return items for a refund or exchange.
11. Customer Service
If you have any questions about your order or need assistance with shipping, please contact our customer service team at [email protected]. We’re happy to assist you.
We appreciate your business and thank you for choosing QIANJINGXIANG NETWORK TECHNOLOGY CO., LIMITED!